If for any reason you have questions or concerns on the status of your core, please e-mail the tracking number and invoice number to Core Return Process Any Questions?.If you do not have that label, you may contact us for a replacement. Ship your core to us using the pre-paid return label included with your purchase.Include your purchase information together with the part, which includes either a printed email order confirmation, or a copy of the invoice included with the pump.Be sure to use any cardboard braces or internal cushioning provided. Any wet packages may result in damaged or denied packages. Wrap in sturdy plastic bag to prevent leakage.Use all plastic plugs and caps received on the replacement item on the return core.Drain all fluids (oil, fuel, etc.) before the core is returned.

Partial core credit may be issued for cores that have been damaged, including those with a seized head and rotor, cracked housings, contamination (water, biodiesel, waste vegetable oil, etc.), or missing parts or pieces.No core credit will be issued for cores that have been in a fire, disassembled, or severely damaged or broken.To receive full credit, all cores must be returned in rebuildable condition, must be like for like, and include all parts and pieces that were received on your replacement product.Many replacement parts such as pumps, injectors, turbochargers and high-pressure oil pumps have a core charge that is associated with the part.The core is the old unit, which was replaced by the new or rebuilt item.Extensions may be granted on a case-by-case-basis. If you are unable to return the core within 14 days, you must call ahead of the 14th day to discuss options. Once the order is processed, you will have 14 DAYS to return the core before the card on file is charged the core charge. You will be asked to make your purchase and place a credit card on file. If this is the case, you will need to contact us for further instructions and assistance.

We understand there may be circumstances where you may not be able to pay the core charge up front. Option to Waive Upfront Core Charge - Contact Us

As soon as an acceptable core is returned, you will receive a refund to the payment method used at checkout. At the time of purchase, you will be charged the full amount for the part and the core. When you pay the core charge up front, you are eligible for a refund of the core charge if you send us the old core within 60 DAYS of purchase. Pay Core Charge Upfront - Charge is Refundable You may contact us to ask for an exception to this policy. As of November 2021, the standard practice for The Diesel Store is to collect a refundable core charge at the time of purchase.

2000 7.3 injector driver module